Lilibet Privacy Policy

At Lilibet, we take your privacy seriously and are fully committed to protecting the personal data you share with us. This Lilibet Privacy Policy explains how we collect, use, store and protect your information when you register, log in, deposit, withdraw or otherwise interact with our online casino. Lilibet is operated by Continental Solutions Limited BV, company number 148806, registered at Korporaalweg 10, Willemstad, Curaçao, and licensed by the Curaçao Gaming Authority under licence number OGL/2024/1208/0715. By creating a Lilibet account and using our services, you agree to the practices described below.

Information We Collect

When you register at Lilibet casino or continue using your account, we collect several categories of personal information necessary to provide our services, verify your identity, and comply with our licensing obligations. We collect information directly from you, automatically through your use of our platform, and occasionally from third parties such as payment providers or identity verification services.

• We gather registration details including your name, date of birth, address, email address, and phone number when you register
• We collect financial information related to your deposit and withdrawal history, including payment method details
• We record your gaming activity, including games played, wagers placed, bonuses used, and session duration
• We store technical data such as your IP address, device type, browser information, and login timestamps whenever you use Lilibet login or access our Lilibet app
• We may collect identity verification documents such as a passport, ID card, or proof of address when required for compliance checks
• We collect communication records when you contact our customer support team via live chat or email

How We Use Your Information

We use the personal data we collect for a range of legitimate business purposes connected to operating our Lilibet online casino responsibly and securely. Our primary goal is to provide you with a safe, fair and enjoyable gaming experience while meeting our regulatory obligations.

• We use your information to create and manage your account, including processing your Lilibet register request
• We process your data to facilitate deposits and withdrawals, including verifying that any Lilibet deposit or Lilibet withdrawal request is legitimate
• We use your gaming history to administer our Lilibet bonus offers, including welcome bonuses, free spins, and any Lilibet promo code or Lilibet bonus code you apply
• We analyse account activity to detect fraud, prevent money laundering, and protect against manipulation of bonus terms
• We use contact information to send you important account notifications, promotional offers, and updates about our Lilibet casino bonus programs, where you have consented to receive marketing communications
• We may use your data to personalise your experience across our Lilibet slots, live casino, and sportsbook sections

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website and within our Lilibet casino app to enhance your browsing experience, remember your preferences, and analyse traffic patterns. Cookies help us recognise returning players, streamline the Lilibet casino login process, and ensure our platform functions correctly across devices. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our site.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information in limited circumstances necessary to operate our business and comply with legal requirements.

• We share data with payment processors and banking partners to complete deposit and withdrawal transactions
• We share information with regulatory authorities, including the Curaçao Gaming Authority, when required by law or our licence conditions
• We may disclose data to identity verification and anti-fraud service providers
• We share information with IT service providers who help us maintain the security and functionality of our platform, including our Lilibet app
• We may disclose personal data if required by law enforcement, court order, or to protect our legal rights

Data Security

We employ industry-standard security measures, including encryption, secure servers, and restricted access controls, to protect your personal information from unauthorised access, alteration, disclosure, or destruction. While we are committed to protecting your data, no method of transmission over the internet is completely secure, and we encourage you to use a strong, unique password when you register and access your account.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterwards to comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. Financial records related to your Lilibet deposit and Lilibet withdrawal history may be retained for longer periods as required by anti-money laundering regulations.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to respecting these rights and will respond to valid requests within a reasonable timeframe.

• You have the right to request access to the personal data we hold about you
• You may request that we correct any inaccurate or incomplete information
• You can request that we delete your data, subject to our legal retention obligations
• You may withdraw consent to marketing communications at any time
• You have the right to lodge a complaint with a relevant data protection authority

Restricted Territories and Eligibility

Our services are intended for players in Norway and are not available to residents of restricted countries, including but not limited to the United Kingdom, the United States, Russia, France, and other jurisdictions listed in our terms. We collect location and identity data to verify that you are eligible to use our Lilibet online casino from an approved jurisdiction.

Third-Party Links

Our platform may contain links to third-party websites, including payment providers or affiliate partners. We are not responsible for the privacy practices of these external sites, and we encourage you to review their respective privacy policies before providing any personal information.

Children's Privacy

We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that information and close the associated account.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our services after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Lilibet Privacy Policy, how we handle your data, or wish to exercise any of your data protection rights, please contact our customer support team via live chat, available 24/7, or by email at kundeservice@no.lilibet.com. We are here to assist you with any privacy-related concerns regarding your Lilibet account.